The product I want is on preorder, what does this mean?
We are working to get you your ITR product as quickly as possible! All preorder delivery dates will be listed in the product pages and we will keep you updated over email about when to expect delivery as well as any potential delays. If you have ordered product that is in stock along with stock that is on preorder, your entire order will be shipped when the preorder items arrive.
Standard return policies apply to all preorders.
The due date on preorder items are an approximate delivery date which may vary and we do not take cancellations on pre orders or refunds prior to shipping.
Where are your products made?
Our products are designed in Sydney and made in China
How do your products come packaged?
Our plates are shipped in brown eco boxes.
Where can I find your products?
At intheround.house, David Jones, Minimax, Peters of Kensington, Georges of Dubai, Umie, Party with Lenzo.
Are the plates dishwasher safe?
Yes they are!
What are your plates made from?
Our plates are made from new bone china, a form of porcelain.
We provide complimentary standard shipping via Aus Post for orders over $100.
|Shipping method||Rates||Order delivered|
|Standard||Free for orders over $100 or $20 for orders under $100||3-6 business days|
|Express||$30||1-2 business days|
We ship with Australia Post, Express Post, TNT couriers and Star Track Express.
We currently do not ship outside of Australia.
What payment methods do you accept?
We accept PayPal, Visa, Mastercard Amex and AfterPay
We are able to accept returns or exchanges on our products within 30 days of purchase if the items are unused and are returned to our office in the same condition we provided them to you. If shipping is required to send out an exchange, this will be invoiced at $20.
What we’ve done with In The Roundhouse is create items for your table top that can work back with servingware you already own. Why limit yourself to only using decorated plates on special occasions? At ITR we are all about bringing colour and life to tables.